Christina Maslach Professor Emerita of Psychology, University of California Berkeley Michael P. Leiter Professor emeritus at Acadia University. Maslach and Leiter co-authored The Burnout Challenge: Managing People’s Relationships with Their Jobs.
If you’re like roughly 40% of office workers, you might describe yourself as feeling burned out by your job. What is the real cause of your stress at work?
Burnout is characterized by a constant or frequent feeling of exhaustion or a bad day at work. Burnout has three different dimensions: emotional and physical exhaustion, negative attitudes and cynicism about one’s job, and beliefs that one’s professional efforts are ineffective because they don’t matter or aren’t enough.
People who are highly involved at work, on the other hand, feel energetic, involved and effective in their jobs at least most of time. They are generally satisfied with their professional life and are happy in general.
But the world of work is not neatly divided into a binary of “all negative” or “all positive.” Our research has found…